Return Policy +This Item is Brand New + Return process must be opened in order to process any returns + RETURNS are Accepted for this Item with a 7 day money-back guaranteed +After 7 days pass returns will not be accepted + Item returns MUST include all original accessories, retail box, and must be in good condition with no damage or alteration RETURNS & REPLACEMENTS Although we ship Quality Assured Items only, we understand that everybody has different choices and human errors do occur sometimes. In any case, you're unsatisfied with the product, please contact us with details regarding your problem or send us a video or image of the item. We always have a solution to your questions. Please keep patience and cooperate with us. FEEDBACK We love to read positive feedback from you. We consider it as a small token of a gift from you for our service. Please do not hesitate to contact us before leaving any negative feedback. We will try our best to fix your problem in the most convenient way possible.